WHAT PAYMENT METHODS CAN I USE?
We recommend to you use a PayPal account to make payments faster and easier.
We take your security very seriously and have invested in the latest technology which encrypts information as it is sent to us.
Credit and debit cards must be registered to the account address. Card details are checked and verified by a third party and goods are dispatched once authorisation has been obtained. Please also make sure that your payment card is set up by your card issuer for international payments.
We’re sorry, but we can’t accept payments from a card that’s due to expire within five days of placing your order or payments from pre-paid cards.
HELP WITH PAYMENTS
I can’t make a payment
Some banks require further security checks before allowing a card payment to be processed. If your card payment is declined at the checkout, please contact your bank directly who will be able to advise you further. Please also make sure that your payment card is set up by your card issuer for international payments. Try paying extra with your PayPal account because we use PayPal as our primary payment method.
Has my payment gone through?
Check if you’ve received an order confirmation email from us. This should be sent as soon as you’ve placed your order. If you haven’t received a confirmation email after an hour, let us know and we’ll check the status of the payment for you.