Telephone Techniques, Pre-Owned Paperback 0814470238 9780814470237 Lin Walker

This is a Pre-Owned book. All our books are in Good or better condition.

• Format: Paperback
• Author: Lin Walker
• ISBN10: 0814470238
• ISBN13: 9780814470237

In all types of business it is important to work smarter, not just harder. In this book you will learn how to build your business by improving your communication skills. Using the telephone is taken for granted in business as an invaluable communication tool. However, the impact that ones voice and telephone manner has on the person at the other end of the line is rarely considered. Telephone relationships are common and therefore the image projected by the voice is crucial – first and lasting impressions can arise from phone communication. Make sure that what you say, and the way you say it, leaves no doubt that you are in the business of achieving success. Book jacket.

Telephone Techniques, Pre-Owned Paperback 0814470238 9780814470237 Lin Walker